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Yeah thanks , but that is not acceptable for me , did you read what i wrote? I made the order feb. 1st and was talking with them because they contacted me saying they got new product and that if i wanted to get it i better order and pay by February 4th or they will ship out after the holiday … so i made the order immediately and paid and they said i made it with two days to spare . The holiday started feb 10th and they promised it would ship immediately and plenty before the holiday and then i was ghosted for 10 days … they just wrote me last night and said they on holiday still and will get me tracking today but they never answered if they sent it out which is all i cared about cuz it should land anyday cuz its been 11 days now if they shipped it when they said.