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Btw mark , im alittle concerned at your tracking because it still says “pre shipment” usually its dropped at the shipping partner and scanned and then leaves shipping partner the day later and thats where it stays until it lands domestically at usps if in the USA but that first few days you should see movement.. im very interested to see what they say . If they didn’t decide to exit which i still highly doubt because theyve been doing this for 12 years then im sure they will make it right they always say they reship full amount if its lost or seized .