homepage Forums SHIPPING New Customer-Order Canceled?

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  • #205

    Hi, new guy here.

    Is it normal to place an order AND pay for it only to have the order
    labelled as canceled the next day?

    Might just be their system? Thanks!


    From UltraZoo,

    Why can’t I get a responses from RCP? OR, anybody on this forum”?

    I placed my order. I sent the crypto. I have had zero response from RCP!
    My order is STILL showing canceled?!

    RCP, please acknowledge my transaction, change my order status to paid and send me a tracking number.

    Last night when there was a problem accessing the RCP site, I sent an email stating the problem. I received an immediate response from RCP letting me know that site was now fixed, up and running.

    So I placed placed my order.

    RCP, again, please acknowledge my order and payment. I know that there is a time zone delay.

    This is not the way to treat a new customer. Especially one that can bring you a lot of business.

    Thank you for doing the right thing. Karma is a real thing.

    Best Regards, UZ

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